Video Management System (VMS)
It was important for me to base my design on other existing and successful systems in the market, and take these ideas and implement them according to Rakuten's vision.
Taking the customer's vision and requirements along with all the research outputs, using internal users, designing wireframes, meetings with teams, iterations and fine-tuning until we get the desired product.
As a result of my research on similar video systems, I have designed the system in a way that will be easy to use so that all the information that has been stored will be easily accessible. The system will display a feed from security cameras, tables containing a lot of useful information, data analysis, dashboards, and reports.
This was a new product that Rakuten wanted to offer to its customers. Since there was no actual system, we were unable to find out the pain points of the system or update features.
Because of #1, we could not reach actual users. Moreover, the target audience was spread throughout the world, we were unable to ask them about their current usage and alternative systems.
According to Rakuten's vision, the system must contain a lot of useful information that can contribute to the daily job of the target audience, and present it in a user-friendly way.
The executive page – Low fidelity wireframe
The executive page – UI design